Instagram DMs and comment replies are part of the plan. The connection runs on Meta's official Instagram messaging platform, the same family as the WhatsApp API, so there is no password sharing and no risk to your account.
What you need
A professional Instagram account (business or creator, switched on in the Instagram app under Settings, Account type) linked to a Facebook Page. If you have no Page, we create one on the first call; it can stay empty, it only acts as the link.
What we do
You add Dunnflow as a partner on the Page and the Instagram account in your Meta business portfolio, the same way as for WhatsApp. Meta reviews the connection once; until that review closes, replies only work for test accounts. In the Instagram app, under Settings, Privacy, Messages, 'Allow access to messages' must be on.
What it does once live
DMs, story replies and mentions get the assistant with menus and booking questions as quick replies. Comments on your own posts that ask for price, cost, details or availability get a private reply, once a day per person. Reminders, payment links and campaigns cannot run on Instagram, so after a booking the assistant offers a one-tap WhatsApp link.