Dunnflow vs Interakt
A self-serve WhatsApp business platform on the official API, with a shared team inbox, catalogue and order features, automation and campaigns, sold on monthly plans with per-message charges.
Dunnflow is best for
Businesses without a dedicated support team who still want every message answered in seconds
Interakt is best for
Businesses with a support team that lives in a shared inbox and sells from a WhatsApp catalogue
The short answer
Interakt gives a business a capable WhatsApp inbox and tools, and expects the business to set it up and run it. Dunnflow sets it up and runs it for you: your replies, your flows, your reminders, your payments, approved by you before anything goes live, with you taking over from your own phone when needed. Choose Interakt if you have staff to sit in a shared inbox all day. Choose Dunnflow if you want the enquiries answered and the bookings taken whether or not anyone is at the desk.
Side by side
No competitor prices here, because they change. Check Interakt's own pricing page for theirs.
- Who builds and maintains the automationDunnflowDunnflow, for youInteraktYou, in Interakt's software
- Pricing modelDunnflowFlat monthly fee per number, Meta charges at costInteraktMonthly plan, often per user seat, plus per-message charges (check their pricing page)
- Official WhatsApp Business PlatformDunnflowInterakt
- Account ownershipDunnflowYour own Meta business portfolioInteraktUsually yours, created through their onboarding
- Replies written in your words, in English, Hindi, Telugu, Tamil, Malayalam and KannadaDunnflowInteraktYou write them
- Guided booking and order flowsDunnflowBuilt for youInteraktBuilt by you with their flow builder
- Reminders 24h and 2h before, with Confirm and RescheduleDunnflowInteraktPossible if you build and schedule them
- Payment links in the chat (UPI, Razorpay, Cashfree) with automatic receiptsDunnflowInteraktDepends on plan and integrations
- Owner takeover from your own WhatsApp, one tapDunnflowInteraktTeam inbox in their app or web dashboard
- Daily summary on WhatsApp, monthly one-page reportDunnflowInteraktDashboards and analytics in their app
- Template writing and Meta approval handledDunnflowInteraktYou submit through their interface
- Consent, STOP and DELETE MY DATA under the DPDP ActDunnflowInteraktOpt-out handling available, deletion requests usually manual
- Shared team inbox with many agentsDunnflowOne owner, or a small team through takeoverInterakt
- Bulk broadcasts to large listsDunnflowIncluded, only to customers who said yes, at most one offer a week eachInterakt
When Interakt is the better choice
- Several staff members answer chats all day and need a shared inbox with assignment.
- You sell many products from a WhatsApp catalogue and want cart and order tools in the chat.
- You already use their Shopify or WooCommerce integration.
Why owners choose Dunnflow
Done for you, not do it yourself
We set up the account, write every reply in your words, get the templates approved and run it. You approve on a video call and get on with your business.
Your own official account
The WhatsApp Business Account and the number are in your name, on Meta's official platform. No ban risk, verified name, and everything stays yours if you ever leave.
One flat monthly fee
One plan, ₹2,999 a month per business, everything included, no setup fee. Meta's per-message charges are billed to you at cost, we add nothing. No per-user seats, no surprise invoices.
You, one word away
Take over any chat from your own phone with one tap, hand it back with another. A daily summary every evening and a one-page report every month.
Already on Interakt?
What you keep, what changes, and how the move happens with no gap.
See it answer you, right now.
Message our own assistant. It is the same system we set up for you, running on our own number. No form, no signup.